Sales Policy of Nextrapic
Welcome to Nextrapic!
Effective Date: December 27, 2024
Address: 9909 Evans Rd, Remsen, New York (NY), 13438
Phone Number: (315) 831-3589
Email: info@nextrapic.com
Website: https://nextrapic.com
At Nextrapic, we are committed to delivering exceptional quality cameras and photography accessories to enhance your experience. This Sales Policy outlines the terms and conditions that govern your purchases. By placing an order with us, you agree to comply with these terms.
1. Order Placement
Orders can be placed through our official website at https://nextrapic.com.
Upon successful payment, you will receive a confirmation email with your order details. If you do not receive this email, please contact us at info@nextrapic.com.
We reserve the right to refuse any order at our sole discretion. In such cases, a full refund will be issued immediately.
2. Payment Methods
We accept major credit cards, debit cards, and other online payment methods as listed during the checkout process.
All transactions are processed securely using industry-standard encryption protocols to ensure your payment information is safe.
Prices are displayed in USD and are subject to change without prior notice.
3. Shipping Policy
We offer domestic and international shipping. Detailed shipping rates and estimated delivery times are displayed during checkout.
Orders are processed within 1-3 business days, excluding weekends and holidays.
Once shipped, you will receive tracking information via email to monitor your package’s journey.
Nextrapic is not responsible for delays caused by the carrier or customs in the case of international orders.
4. Return and Refund Policy
Customers may return unopened and unused products within 30 days of purchase. To initiate a return, please contact us at info@nextrapic.com with your order details.
Refunds are issued to the original payment method within 7-10 business days after we receive and inspect the returned item.
Shipping costs for returns are non-refundable unless the return is due to our error.
5. Warranty and Repairs
Nextrapic products come with a standard one-year warranty against manufacturing defects.
For warranty claims, please email us at info@nextrapic.com with your proof of purchase and a description of the issue.
Repairs for damage caused by misuse or unauthorized modifications are not covered under warranty.
6. Discounts and Promotions
Promotional offers are valid only for the stated period and cannot be combined with other discounts unless explicitly mentioned.
Nextrapic reserves the right to modify or cancel promotions at any time without notice.
7. Privacy and Security
Your personal information is processed in accordance with our Privacy Policy.
We do not share or sell your data to third parties for marketing purposes.
8. Customer Support
For any inquiries, please contact us via email at info@nextrapic.com or call us at (315) 831-3589.
Our customer service team is available Monday to Friday, from 9 AM to 6 PM (EST).
Important Notice: Nextrapic reserves the right to update this Sales Policy as necessary. Any changes will be reflected on this page with the updated effective date.
Thank you for choosing Nextrapic for your photography needs. We look forward to serving you and helping you capture unforgettable moments!
Visit us at https://nextrapic.com.